Terms & Conditions

These Terms & Conditions govern all use of our website and all purchases of pet furniture, pet toys, and pet cleaning supplies. By accessing, browsing, creating an account, or placing an order on our website, customers agree to be bound by these terms in their entirety. We reserve the right to modify, update, or revise these terms at any time without prior individual notice, and continued use of the website following any changes constitutes full acceptance of the updated terms.

All pet products listed on our website are subject to current inventory availability. We reserve the right to limit order quantities per customer, discontinue outdated or unpopular styles, adjust product designs or colors, or cancel orders at our sole discretion. This includes orders suspected of fraudulent activity, orders containing incorrect or incomplete customer information, orders that violate these terms, or orders involving products restricted in the customer's location. Product descriptions, images, dimensions, material details, and safety specifications are provided for informational purposes only; while we strive for complete accuracy, minor typographical errors, color discrepancies due to screen settings, or design updates may occur, and we reserve the right to correct such errors without prior financial obligation.

All product prices are listed in the designated store currency and exclude shipping fees, taxes, import duties, and other additional charges unless explicitly stated as included in the product price. Full payment must be completed at the time of order placement using authorized, secure payment methods provided on our checkout page. We use trusted, fully encrypted payment processors to handle all financial transactions and do not store full payment card details or sensitive financial information on our servers after transaction completion. By submitting payment, customers confirm that they are authorized to use the selected payment method, have sufficient funds to cover the full order total, and that all payment information provided is accurate and valid.

All website content, including product images, text, logos, graphics, design layouts, product descriptions, and branding elements, is the exclusive intellectual property of our brand and protected by international copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, modification, public display, or commercial use of any website content is strictly prohibited without our explicit written permission.

Users agree to use our website solely for lawful, personal, or non-commercial purposes, in full compliance with these terms and all applicable local, national, and international laws and regulations. Prohibited activities include fraudulent order placement, unauthorized data scraping or harvesting, disrupting website functionality, infringing on intellectual property rights, uploading harmful content, or engaging in any illegal or harmful behavior on the site. We reserve the right to restrict, suspend, or terminate website access or user accounts for anyone who violates these terms, and we may take legal action to recover damages caused by such violations.

We disclaim all liability for direct, indirect, incidental, consequential, or punitive damages arising from website use, product use, shipping delays, or product performance, to the fullest extent permitted by applicable law. This includes damages related to minor cosmetic imperfections, normal wear and tear of pet supplies, delayed delivery, website outages, or dissatisfaction with product style or performance. Our maximum liability is limited to the total purchase price of the affected pet goods. We are not liable for injuries, property damage, or losses resulting from improper use, misuse, or accidental damage to our products, including using pet toys in a manner not intended or ignoring safety guidelines.

Orders are considered confirmed and finalized only after successful payment processing and verification. We may cancel orders at our discretion for reasons including suspected fraud, pricing errors, inventory shortages, or undeliverable shipping addresses. Once shipped, all orders are governed by our Shipping Policy. Disputes arising from these terms shall be resolved under applicable laws, and if any provision is deemed unenforceable, the remaining terms shall remain in full force and effect.